Youth Segment Specialist

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Program Management; Telecommunications | Kuala Lumpur, Malaysia | Up to MYR 156,000 per annum | 20 June 2019

Youth Segment Specialist

(19073_KC)

Specialisation: Program Management; Telecommunication

Email Karen

Location: Kuala Lumpur, Malaysia
Salary: Up to MYR 156,000 per annum
Type: Permanent
Posted On: 20th June 2019

Client Background & Role Summary:

Our client is a reputable telecommunication provider in Malaysia, with a variety of communication products, applications and value-added services. They are looking for a Segment Specialist, reporting to the Head of West Malaysia Regions.

Key Responsibilities:

  • Drive up sales/acquisition performance of the Company’s product acquisition for the youth/campus segment and the Postpaid Flex acquisition for the First Postpaid segment
  • Work closely with marketing (digital) and telesales (voice & digital chat) to improve omni-channel leads acquisition and sales conversion
  • Work closely with the regional teams to plan for school and campus activities, to improve brand perception and drive acquisition
  • Collaboration with brand and marketing team to develop the necessary digital assets for the segments
  • Drive periodic review of sales and campaign performance and profitability, monitoring channel reach and productivity, and development necessary insights to develop recommendations for improvements
  • Develop strategy and execute plans to take new e-learning platform/solution to market
  • Stakeholder management through regular performance reviews and planning session between channels, product owners and management to align on campaign strategy, performance, rewards and improvement plans

Requirements:

  • Bachelor’s Degree in Telecommunications or equivalent field
  • At least 8 years of experience in relevant field
  • Strong understanding of sales competency and capability
  • Good communication, presentation and coaching skills

If you are interested, kindly email your updated resume to Karen at karen.chan@mindmerge.com.my or click “Apply Now”. Regretfully, only shortlisted candidates will be contacted. Thank you!