Youth Segment Specialist

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Program Management; Telecommunications | Kuala Lumpur, Malaysia | Up to MYR 156,000 per annum | 20 June 2019

Youth Segment Specialist


Specialisation: Program Management; Telecommunication

Email Karen

Location: Kuala Lumpur, Malaysia
Salary: Up to MYR 156,000 per annum
Type: Permanent
Posted On: 20th June 2019

Client Background & Role Summary:

Our client is a reputable telecommunication provider in Malaysia, with a variety of communication products, applications and value-added services. They are looking for a Segment Specialist, reporting to the Head of West Malaysia Regions.

Key Responsibilities:

  • Drive up sales/acquisition performance of the Company’s product acquisition for the youth/campus segment and the Postpaid Flex acquisition for the First Postpaid segment
  • Work closely with marketing (digital) and telesales (voice & digital chat) to improve omni-channel leads acquisition and sales conversion
  • Work closely with the regional teams to plan for school and campus activities, to improve brand perception and drive acquisition
  • Collaboration with brand and marketing team to develop the necessary digital assets for the segments
  • Drive periodic review of sales and campaign performance and profitability, monitoring channel reach and productivity, and development necessary insights to develop recommendations for improvements
  • Develop strategy and execute plans to take new e-learning platform/solution to market
  • Stakeholder management through regular performance reviews and planning session between channels, product owners and management to align on campaign strategy, performance, rewards and improvement plans


  • Bachelor’s Degree in Telecommunications or equivalent field
  • At least 8 years of experience in relevant field
  • Strong understanding of sales competency and capability
  • Good communication, presentation and coaching skills

If you are interested, kindly email your updated resume to Karen at or click “Apply Now”. Regretfully, only shortlisted candidates will be contacted. Thank you!