Prepaid Product Manager

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Telecommunications, Technology | Kuala Lumpur, Malaysia | RM108,000 per annum | 12 Apr 2019

Prepaid Product Manager


Specialisation: Telecommunications, Technology

Email Daesi

Location: Kuala Lumpur, Malaysia
Salary: MYR96,000 per annum
Type: Permanent
Posted On: 25th April 2019

Client Background & Role Summary:

Our client is one of the leading communication providers in Malaysia. This role is responsible to grow the Malaysian mass segment subscribers & revenue, while maintaining profitability targets by developing, executing and managing the portfolio of prepaid rate plans & mobile internet products.

Key Responsibilities:

  • Develop, execute, refine & own all prepaid plans to drive subscriber base growth by understanding performance indicators, market opportunities, competitive landscape, customer needs & pricing implications.
  • Develop, refine & own all mobile Internet packages to acquire new internet users & drive internet penetration by identifying market opportunities, demand, and understanding customer needs & pricing implications.
  • Manage & improve product lifecycle to enhance overall prepaid customer experience with simple product construct & mechanics across voice, SMS, and mobile internet experience.
  • Identify, manage and resolve product related issues from both a customer and Maxis perspective to deliver both a good customer experience & protect Maxis business interests by short and long term resolution.
  • Drive alignment with acquisition strategy across stakeholders through constant engagement with Marketing Services (Brand), Sales & Customer Service by streamlining go-to-market communications and initiatives.
  • Support acquisition related sales & awareness campaigns to drive increased subscriber acquisition via various channels.
  • Evaluation & Review of Prepaid products to continuously assess product relevance, competitiveness, and profitability by regularly monitoring key performance indicators.


  • Bachelor’s Degree in related discipline.
  • 4 – 6 years of relevant working experience.
  • Experience in product management within the prepaid segment in the telecommunications industry.
  • Ability to optimize a product to meet business needs.
  • Possess strong stakeholder management.
  • Has digital mindset to support the digital business transformation initiatives.

If you are interested, kindly email your updated resume to Daesi at or click “Apply Now”. Regretfully, only shortlisted candidates will be contacted. Thank you!