Head of Digital Banking

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Digital Banking | Kuala Lumpur | MYR 360,000 | 21 Mar 2018

Head of Digital Banking


Specialisation: Digital Banking

Email Karen

Location: Kuala Lumpur, Malaysia
Salary: MYR 360,000 per annum
Type: Permanent
Posted On: 21st March 2018

Client Background & Role Summary:

Our client is the largest financial services and leading banking group in South East Asia. They are looking for a Head of Digital Banking to set direction and be fully accountable to drive the overall business of the company through internet and mobile banking to meet the bank’s business objectives through areas of innovation.

Key Responsibilities:

  • Strategize and develop business plans to enhance the current internet and mobile banking platform, ensuring customers’ base growth.
  • Identify new potential markets and business opportunities.
  • Manage the implementation of regionalisation plans aligned with the bank’s regionalisation plan.
  • Leading a governing role in ensuring departmental adherence to the policies and guidelines under Virtual Banking & Payments.
  • Ensure compliance, safeguarding of intellectual assets, promotes integrity and operational effectiveness throughout Virtual Banking & Payments.
  • Constant interaction and communication with external regulatory bodies, Group Risk Management & Group Compliance.
  • Establish and maintain Business Continuity Management for Virtual Banking & Payments.


  • Demonstrated management skills with at least 8 years working experience in internet banking/mobile banking platforms and financial industries.
  • Good financial and business understanding preferably in areas such as Banking, Risk Management, Information Technology and Internet Banking.
  • Ability to apply and achieve competency standards related to Strategic Thinking, Relationship Building/Networking, Customer Centricity, Analytical Thinking and Interpersonal Communication Skills.
  • Possess project management skills, concepts and strategy formulation.
  • Foster interdepartmental collaboration to interface, work and communicate closely with other supporting department within the bank.
  • Experience in dealing with regulatory bodies and external auditors.
  • Open to Malaysian residents only.

If you are interested, kindly email your updated resume to Karen at karen.chan@mindmerge.com.my or click “Apply Now”. Regretfully, only shortlisted candidates will be contacted. Thank you!