Digital Workplace Manager

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Digital; Telecommunications | Kuala Lumpur, Malaysia | Up to MYR 180,000 per annum | 16 Dec 2019

Digital Workplace Manager

(19115_ KC)

Specialisation: Digital; Telecommunications

Email Karen

Location: Kuala Lumpur, Malaysia
Salary: Up to MYR 180,000 per annum
Type: Permanent
Posted On: 16th December 2019

Client Background & Role Summary:

Our client is a reputable telecommunication provider in Malaysia, with a variety of communication products, applications and value-added services.  This role is responsible to conceptualise and launch solutions and managed services that can solve ICT challenges facing the SMB in Malaysia. The successful incumbent will work closely with Marketing, Sales, Customer Experience, IT and Network Services to ensure successful Go-to-Market. They are looking for a Digital Workplace Manager.

Key Responsibilities:

  • Productize Digital Workplace solutions and services to generate new revenue growth
  • Understand customer persona, capture market trends, perform competitive analytics and keep up to date with the industry in relation to digital transformation, future of work, enterprise mobility, laptop-as-a-service, endpoint security, cloud productivity suite and more
  • Formulate product strategy, outline product roadmap and identify product value propositions
  • Scout, evaluate and propose new solutions that can enhance the Digital Workplace portfolio offering
  • Work on business case, perform forecast on product take-up and ensure the meeting of P&L of solutions responsible
  • Ensure successful Go-to-market planning and execution, and work closely with Marketing to drive though leadership initiatives
  • Support Sales on customer presentation, preparation of tender documents, etc
  • Propose improvements on customer journey and customer experience


  • Bachelor’s Degree in IT, Computing, Marketing, Business or Engineering
  • 3 to 5 years of relevant working experience within product management/marketing, product development or business development capacity in Telco or IT industry is preferred
  • Possess good presentation skill and proficient in Microsoft Word, Power Point and Excel
  • Strong analytical skills to perform market and customer analysis
  • Knowledge in End User Computing, Enterprise Mobility Management, Cloud, Unified Communication, IT services are advantageous

If you are interested, kindly email your updated resume to Karen at or click “Apply Now”. Regretfully, only shortlisted candidates will be contacted. Thank you!