Accounts Receivable Analyst (Vietnamese Speaker)

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Finance & Accounting; Outsourcing | Selangor, Malaysia | Up to MYR 62,400 per annum | 13 Feb 2019

Accounts Receivable Analyst (Vietnamese Speaker)


Specialisation: Finance & Accounting; Outsourcing

Email Cindy

Location: Selangor, Malaysia
Salary: Up to MYR 62,400 per annum
Type: Permanent
Posted On: 13th February 2019

Client Background & Role Summary:

Our client is one of the world’s largest dairy co-operative based in Europe. They have recently set up a new Asia Pacific (APAC) Shared Service Centre based in Selangor. They are looking for an Accounts Receivable Analyst (Vietnamese Speaker).

Key Responsibilities:

  • Run Accounts Receivable:
    • Run Accounts Receivable processes in line with company policies and financial strategy.
    • ‘Chair meetings’: inform, communicate and solve problems in consultation with OpCo (Customer Service, Sales, Supply Chain, Business Control) and FSSC (Accounts Payable, Banking, Financial Accounting).
      • Analyze customers’ financial position, credit reports, reports of credit insurance companies, payment behavior:
        1. Perform credit assessment for new and existing customer.
        2. Evaluate customer risk category.
      • Provide advice in handling credit profiles (limits, payment guarantees, etc.):
        1. Provide credit limit proposal for new and existing customer to OPCO.
        2. Provide recommendation to OPCO for an additional financial security for new or existing customer.
      • Release of credit limits/overdue order blocked:
        1. Monitoring of credit blocked.
        2. Perform assessment on the credit blocked.
      • Provision for doubtful debts:
        1. Provide proposal of provision for doubtful debts.
      • Masterdata of the credit management:
        1. Review customer credit limit form and SAP data.
      • Analysis of outstanding items of debtors about skipped or partial payments, or customer errors:
        1. Contacting the external customer (letter, phone, email) to fix deviations in overruns and payment of arrears.
        2. Resolving disputes.
      • Perform collection call to the customer:
        1. Contact external customer and perform a reminder on the next payment due date.
        2. Follow up on the overdue items.
      • Pursuit of disputes:
        1. Resolving complaints and disputes and monitoring the progress.
        2. Identifying reasons for non-payment and propose action plans.
        3. Escalating unsolved issues.
      • Pro-active role in assessing customers’ payment behavior:
        1. Analyzing structural payment behavior.
        2. Discussing structurally abnormal payment behavior with the Team Manager and improvement actions accordingly.
        3. Discussing improvements with Sales and external customers.
  • Projects and continuous improvement:
    • Contribute to the development and implementation of changes in the AR process.
    • Participate in projects to improve AR processes by technologies or quality improvements.
  • Back-up daily operational tasks within the Accounts Receivable team.


  • Bachelor’s Degree in Accounting/Finance or equivalent and/or a professional accountancy qualification from a recognized university.
  • Internal Financing & Reporting Standard (IFRS).
  • At least 2 years of experience in the finance function.
  • Fluent in both written and spoken Vietnamese & English.
  • Knowledgeable of finance applications and processes and exposure to SAP & credit management tool.
  • Shared service experience is an added advantage.

If you are interested, kindly email your updated resume to Cindy at or click “Apply Now”. Regretfully, only shortlisted candidates will be contacted. Thank you!