Prepaid Product Manager

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Telecommunications, Technology | Kuala Lumpur, Malaysia | RM108,000 per annum | 12 Apr 2019

Prepaid Product Manager

(19052_DL)

Specialisation: Telecommunications, Technology

Email Daesi

Location: Kuala Lumpur, Malaysia
Salary: MYR96,000 per annum
Type: Permanent
Posted On: 25th April 2019

Client Background & Role Summary:

Our client is one of the leading communication providers in Malaysia. This role is responsible to grow the Malaysian mass segment subscribers & revenue, while maintaining profitability targets by developing, executing and managing the portfolio of prepaid rate plans & mobile internet products.

Key Responsibilities:

  • Develop, execute, refine & own all prepaid plans to drive subscriber base growth by understanding performance indicators, market opportunities, competitive landscape, customer needs & pricing implications.
  • Develop, refine & own all mobile Internet packages to acquire new internet users & drive internet penetration by identifying market opportunities, demand, and understanding customer needs & pricing implications.
  • Manage & improve product lifecycle to enhance overall prepaid customer experience with simple product construct & mechanics across voice, SMS, and mobile internet experience.
  • Identify, manage and resolve product related issues from both a customer and Maxis perspective to deliver both a good customer experience & protect Maxis business interests by short and long term resolution.
  • Drive alignment with acquisition strategy across stakeholders through constant engagement with Marketing Services (Brand), Sales & Customer Service by streamlining go-to-market communications and initiatives.
  • Support acquisition related sales & awareness campaigns to drive increased subscriber acquisition via various channels.
  • Evaluation & Review of Prepaid products to continuously assess product relevance, competitiveness, and profitability by regularly monitoring key performance indicators.

Requirements:

  • Bachelor’s Degree in related discipline.
  • 4 – 6 years of relevant working experience.
  • Experience in product management within the prepaid segment in the telecommunications industry.
  • Ability to optimize a product to meet business needs.
  • Possess strong stakeholder management.
  • Has digital mindset to support the digital business transformation initiatives.

If you are interested, kindly email your updated resume to Daesi at daesi.loh@mindmerge.com.my or click “Apply Now”. Regretfully, only shortlisted candidates will be contacted. Thank you!