Accounts Receivable Analyst (Mandarin/Cantonese/Thai/Vietnamese Speaker)

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Financial Services, Outsourcing | Selangor, Malaysia | Up to MYR 54,000 per annum | 15 Aug 2018

Accounts Receivable Analyst (Mandarin/Cantonese/Thai/Vietnamese Speaker)


Specialisation: Financial Services, Outsourcing

Email Cindy

Location: Selangor, Malaysia 
Salary: Up to MYR 54,000 per annum
Type: Permanent
Posted On: 15th August 2018

Client Background & Role Summary:

Our client is one of the world’s largest dairy co-operative based in Europe. They have recently set up a new Asia Pacific (APAC) Shared Service Centre based in Selangor. They are looking for Accounts Receivable Analyst (Mandarin/Cantonese/Thai/Vietnamese speaker).

Key Responsibilities:

  • Run Accounts Receivable:
    • Run Accounts Receivable processes in line with company policies and financial strategy.
    • ‘Chain meetings’: inform, communicate and solve problems in consultation with Operating Company (Customer Service, Sales, Supply Chain, Business Control) and Finance Shared Service Centre (Accounts Payable, Banking, Financial Accounting).
      • Analysis of outstanding items of debtors about skipped or partial payments, or customer error:
        • Contact the external customer (letter, phone, email) to fix deviations in overruns and payment of arrears.
        • Resolve disputes.
      • Pursuit of disputes:
        • Resolve complaints and disputes and monitoring the progress.
        • Identify reasons for non-payment and propose action plans.
        • Escalate unsolved issues.
      • Pursuit and clean up the list of open items:
        • Match of deductions.
        • Pro-active role in assessing customers’ payment behavior o Analyzing structural payment behavior.
        • Discussing structurally abnormal payment behavior with the Team Manager and improvement actions accordingly.
        • Discussing improvements with Sales and external customers.
  • Projects and continuous improvement:
    • Contribute to the development and implementation of changes in the AR process.
    • Participate in projects to improve AR processes by technologies or quality improvements.

Additional Responsibilities for Credit Risk Management:

  • Analyze customers: financial position, credit reports, reports of credit insurance companies, payment behavior.
  • Provide advice in handling credit profiles (limits, payment guarantees, etc.).
  • Order release of goods delivery (blocked orders).
  • Release of credit limits.
  • Determine provisions for loan risks – Masterdata of the credit management sheet in SAP.


  • Bachelor’s Degree in Accounting/Finance or equivalent and/or a professional accountancy qualification from a recognized university.
  • Knowledgeable in Internal Financing & Reporting Standard (IFRS).
  • At least 2 years of experience in the finance function.
  • Knowledgeable in finance applications and processes.
  • Exposure to SAP and credit management tool is an added advantage.
  • Shared service experience is an added advantage.
  • Fluent in both written and spoken Thai/Vietnamese & English.

If you are interested, kindly email your updated resume to Cindy at or click “Apply Now”. Regretfully, only shortlisted candidates will be contacted. Thank you!